Retailer of business & leisure luggage

Shipping Policy
Orders placed before 3:00pm (Monday-Friday exc. public holidays) are processed same day and despatched according to their individual delivery times. These times are quoted on a per product basis and visible on each and every product page of our website. If for any reason there's a major delay with the expected delivery time, we'll contact you and explain the situation. As items are despatched from different satellite warehouses throughout the UK, it is not unusual to receive deliveries over multiple days. Delivery grouping is available on request.

Tax Policy
All prices quoted are exclusive of VAT.

Payment Policy
We accept maestro, visa, solo, switch, delta, mastercard, and visa electron.

Return Policy
In the unlikely event that you are not entirely satisfied with your purchase or the item is not to your taste. You can simply return the unused items for a full refund, minus any delivery or small handling charges. We can only accept returns in this instance for 14 days from the date of your delivery. All goods should be returned in their original packaging, with all tags attached. Between 14-30 days we may be able to offer an exchange or upgrade. Please call us for more information on 0871 - 2007090 (9am-5:30pm Mon-Fri). Bagsdirect will not pay for return shipping costs relating to non-defective goods.