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The Body Shop
cash back: 4.5%
Rewards are provided by this site, and not by the retailer.
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Shipping Policy
Standard-Delivery time is up to 5 working days from order date. You can still choose to have your order delivered using our Express service, you will be charged for this option.Order by 11:45 am on a working day (Monday to Friday) and we will deliver your order within 5 working days.Deliveries to remote locations can take up to 3 days longer.Express-Order by 11.45 am on a working day (Monday to Friday) and we can deliver the following working day. Tax Policy
Thebodyshop.co.uk always shows prices that include VAT when applicable. As goods are dispatched from our warehouse in the United Kingdom, UK Vat rates always apply.back to top. Payment Policy
You can pay for purchases on thebodyshop.co.uk using a major credit card, including Visa; MasterCard; Delta; Maestro; Solo, or by using online credit. If you are registered with thebodyshop.co.uk, you can enter a credit card number, and then decide at checkout time which one to use. If you aren't registered, you'll need to enter your credit card information each time you place an order. Return Policy
Return an item: By Mail-Please contact us, via one of the methods listed below, and tell us you wish to make a return. For Online-Visit the My Account area of the website and follow the link to the order. Then select ‘Request RMA’ link. By Email-Send an E-mail, with the Subject 'Return request - 000000 ' (Where 000000 is the order number shown on the front of the delivery note). Detail the items you wish to return. By Telephone-Call us on 0870 010 1638, please make sure you have the delivery note with you when you call. You will be issued with an RMA number. Complete the form below, detailing what you are returning, ensure you write the RMA number into the form. Pack your parcel with care; if you fail to pack the parcel and your goods arrive damaged (as a result of the return trip) we may not be able to process your return. Send the parcel to us. We recommend you use a carrier that offers both traceability and insurance. You should obtain a receipt for the parcel when you send it.
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