One of the biggest online choice of quality pet products in the UK

Shipping Policy
We not only offer the best value products but we also offer many delivery services to suit your needs at fantastic discounted rates and with no hidden costs. Regardless if you want 30 bags of dog food or just one we will charge you exactly the same amount (England, wales and most of Scotland).

Tax Policy
Some of our products may include VAT in the displayed price. Should you require a VAT invoice for your order please contact us.

Payment Policy
Once you've decided what you want to buy, you can pay through the secure Protx payment server which accepts all major credit and debit cards including Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express, Maestro and Solo.

Return Policy
If upon receiving your order, you are dissatisfied with any item for any reason whatsoever, please return it back to us in it's original condition It is that simple! We will reimburse you for the value of the item, less our costs of delivering the item to you. Please ensure that the item is returned back to us in it's original condition unless faulty within 7 days of the date the item is delivered to you. You may be charged for the cost of postage if you received free delivery and the return of the item you wish to have refunded brings your order value below our £39 free delivery limit. On this basis you will be charged the delivery fee that would have been due at the time you placed your order. You will be responsible for the cost of returning the item.