The leading online Asian entertainment retailer

Shipping Policy
The shipping and handling fee we charge for each item depends on its weight, dimension and the complexity of packaging and processing it requires. For simplicity, we assign a 'shipment unit' to each item. The shipment unit for each item is displayed on its product page, where you can also find other product details and descriptions. Tax Policy
YesAsia.com will pay VAT (Value Added Tax) and custom duties on orders shipped to the United Kingdom and Germany via our Standard Shipping method. When placing an order, please choose the Standard Shipping option to enjoy VAT-free shopping. In the event that VAT or customs duties are incurred, you may contact our Customer Service Department to request a refund in YesAsia Credit. Please note that an official receipt from your local customs agent or post office is required to successfully claim a refund. Payment Policy
YesAsia.com currently offers a wide range of payment options to customers, all of which are convenient and easily arranged. The currently available payment options include: VISA Card, MasterCard, American Express, JCB, Check, Money Order, Alipay, PayPal, YesAsia Coupon and YesAsia Credit. You should be able to find a convenient payment option that suits you most. Return Policy
Please obtain the authorization number (RMA) for the return and return your item(s), with the RMA number clearly marked on the return package, to the following listed address: YesAsia.com Limited, (Attn.: Customer Service Department), 9/F., Watson Centre, 16-22 Kung Yip Street, Kwai Chung, N.T., Hong Kong. Please write down the RMA number on the return package. Unauthorized returns, which may include returns not bearing the relevant RMA number, may be refused or disregarded.