Retailers of fine fragrance

Shipping Policy
Orders are sent out by Royal Mail 2nd Class recorded delivery and will require a signature if over the value of £50. Please use an address where there will be someone to sign for the package. We are sorry that Dutyfreeperfume cannot change a delivery address once the item has been despatched. There is no next day delivery service on Saturday / Sunday therefore orders received on a Friday before 12 noon will be guaranteed for Monday if next day delivery is paid. We deliver within the UK, Europe, Canada, USA, Australia and New Zealand. Tax Policy
VAT is only charged on goods shipped within the EU. Payment Policy
We accept Debit cards,Visa, Mastercard, Maestro, Delta and Solo. You can place an order using your card online or by phone. Return Policy
Return the product(s) to us in perfect condition (unused and in their original packaging) within 7 working days of receiving your order. IMPORTANT * The fragrance must not have been activated (sprayed ) Send your parcel to: Unit 3 Gainsborough Close, Long Eaton, Nottingham NG10 1PX. We will email to confirm when your exchange or refund has been processed. Please allow up to 2 weeks during busy times. Damaged/ Faulty goods: If you receive damaged/ faulty goods we will replace them or refund in full if notified within 30 days. (including the original postage charge). If the item is not faulty and is being returned your item can be exchanged or refunded less the value (£2.99) of the amount of postage it has cost to get it to you in the first instance.